Last Updated: April 2, 2026
1. Our Commitment
In The Know Houston is committed to making our website accessible to all visitors, including individuals with disabilities. We believe that everyone deserves equal access to the information, content, and resources we publish about Houston’s restaurants, neighborhoods, local businesses, history, and culture. Accessibility is an ongoing effort for us, and we are actively working to improve the usability of our website for all users.
2. Current Status
In The Know Houston is a new and growing website. While we have taken steps to build our site with accessibility in mind, we recognize that our website is not yet fully optimized to meet all accessibility standards. Some pages, features, or content may not yet fully conform to established accessibility guidelines. We are aware of this and are committed to making continued improvements over time as our site develops.
3. Standards We Are Working Toward
Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, as published by the World Wide Web Consortium (W3C). These guidelines provide a widely accepted framework for making web content more accessible to people with a broad range of disabilities, including visual, auditory, motor, cognitive, and neurological disabilities. While we have not yet completed a full audit against these standards, we are using WCAG 2.1 AA as our benchmark and are working to align our site with its requirements on an ongoing basis.
4. What We Are Doing
As part of our commitment to accessibility, we are taking the following steps. We are working to ensure that all images include meaningful alternative text so that screen reader users can understand visual content. We are reviewing our site’s color contrast ratios to ensure that text is legible for users with low vision or color vision deficiencies. We are structuring our content with proper headings, labels, and semantic HTML to support assistive technologies and improve navigation. We are working to ensure that interactive elements such as links, buttons, and forms are accessible via keyboard navigation. We are reviewing our site’s responsiveness and readability across a range of devices and screen sizes. We are evaluating third-party tools, plugins, and embedded content on our site to understand their impact on accessibility and seeking alternatives where necessary. We are educating ourselves on accessibility best practices and incorporating them into our editorial and development workflows going forward.
5. Known Limitations
Because our website is still in its early stages, there are areas where accessibility may fall short. Some of these known limitations include older content that may not yet have been reviewed or updated for accessibility compliance, third-party content or embedded features such as social media plugins, advertising scripts, or video players that may not fully meet accessibility standards, PDF documents or downloadable files that may not yet be formatted for screen reader compatibility, and some interactive features or visual elements that may not yet be fully navigable by keyboard alone.
We are documenting these issues and addressing them as part of our ongoing development process. Our intention is to resolve known barriers progressively and to prevent new ones from being introduced as we publish new content.
6. Assistive Technology Compatibility
We aim to support the use of common assistive technologies including screen readers such as JAWS, NVDA, and VoiceOver, screen magnification tools, speech recognition software, and keyboard-only navigation. If you experience difficulty using any assistive technology on our site, please let us know so we can work to resolve the issue.
7. Feedback and Contact
Your feedback is important to us. If you encounter any accessibility barriers while using In The Know Houston, or if you have suggestions for how we can improve, we want to hear from you. Please contact us with a description of the issue you experienced, the page or URL where the issue occurred, the assistive technology or browser you were using (if applicable), and any suggestions you may have for improvement.
You can reach us in our contact us page.
We will do our best to respond to accessibility-related feedback within 10 business days and to implement a fix or provide an alternative means of accessing the content in a timely manner.
8. Alternative Formats
If you are unable to access any content on our website due to an accessibility barrier, please contact us and we will make reasonable efforts to provide the information in an alternative format. This may include providing content in plain text, reading content over the phone, or offering other accommodations on a case-by-case basis.
9. Third-Party Content
Our website may include content, tools, or features provided by third parties, such as embedded social media posts, advertising networks, video players, analytics tools, or email signup forms. While we strive to work with providers who share our commitment to accessibility, we do not have full control over the accessibility of third-party content. If you experience an accessibility issue with a third-party feature on our site, please let us know and we will do our best to address it or provide an alternative.
10. Ongoing Improvement
Accessibility is not a one-time project. It is a continuous process that evolves alongside our website. As In The Know Houston grows, we will conduct periodic reviews of our website for accessibility compliance, address known issues on a priority basis as resources allow, incorporate accessibility standards into the design and development of new pages and features, stay informed about changes to accessibility guidelines and legal requirements, and update this statement to reflect our current progress and commitments.
We are a small, locally operated publication, and while we may not be able to address every issue immediately, we are genuinely committed to making progress and doing right by every visitor to our site.
11. Legal Context
While there is no single federal law that requires all private websites to meet specific accessibility standards, accessibility is increasingly recognized as a legal and ethical obligation under laws including the Americans with Disabilities Act (ADA). In The Know Houston supports the principles behind these laws and is working in good faith to make our site accessible. This statement is not an admission of non-compliance but rather a transparent communication of where we are, where we are headed, and how we plan to get there.
12. Changes to This Statement
We may update this Accessibility Statement from time to time to reflect changes to our website, new improvements, or evolving standards. Any updates will be posted to this page with a revised “Last Updated” date. We encourage you to review this page periodically.
13. Contact
For any accessibility-related questions, concerns, or requests, please contact us.